Introduction

Welcome to Vestoraa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Make a purchase or place an order
• Create an account
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number, shipping address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Purchase history, preferences, and clothing size information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send marketing and promotional communications (with your consent)
• Improve our website, products, and services
• Personalize your shopping experience and recommendations
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage and customer preferences

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us with:

• Payment processing (e.g., Shopify Payments, PayPal)
• Shipping and fulfillment
• Email marketing services
• Website hosting and analytics
• Customer service support

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Enforce our terms and conditions

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for website functionality and secure checkout
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements for our collections
• Preference Cookies: Remember your settings, preferences, and browsing history

You can control cookies through your browser settings, but disabling them may affect website functionality. For more information, please review our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through trusted providers
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service
• Object: Object to certain processing of your information

To exercise these rights, please contact us at Support@vestoraa.com

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner retailers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it. Order information is retained for accounting, tax, and fulfillment purposes.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.